Showing posts with label 50/50 communication. Show all posts
Showing posts with label 50/50 communication. Show all posts

Thursday, 13 June 2019

Understanding how to meet 50/50 with Infirm individuals

Let us understand the meaning of Infirm according to Chief Inspector Google

'The adjective infirm is most often used to talk about elderly people whose bodies don't work as well as they used to ...' Each and every one of us lead different day to day lives. Some live in the fast lane, others in a more relaxed lane, some live in a highly stressed world while others live in a quiet, undisturbed world with perhaps a radio on for company or perhaps even television as their only form of human contact. Some who live in the latter world can be heard to say, the programmes they watch and the people therein almost become like 'friends' albeit through a screen, this is mainly because they may rarely see other humans through the day or perhaps even for days on end. Or they may have formed a 'window relationship' with a feathery friend such as Robin, or a Thrush or perhaps even a Magpie who lands on a specific spot in their garden or on a nearby tree. Whichever way, their world is often 100 percent slower than those who are younger, or family members who work, or who are busy running after younger family members.




Many who live in a slower world feel frustrated, useless but more importantly, they can, in time, feel they are just being a plain nuisance. All these demoralising thoughts can be the root cause of the frustration or be the reason why they do not contact family members or friends from the past who may still be active or lead busy lives.

Sometimes, the above can also be the main reasons why they choose not to go out, or perhaps numerous falls have made them  lose their confidence to walk even just a few paces, often resulting in a form of fear, or perhaps a fear to cook, or to take those few paces to the tap for a glass of water. Or perhaps they are frightened to drink too much water or indeed to eat too much just in case they have an accident, which they are perhaps not fit enough to tidy up afterwards, resulting again in a massive dent to their inner pride or self esteem or to put it bluntly the embarrassment that such accidents can cause.

Whichever way one looks at it, becoming frail or infirm or aged is a massively difficult stage to not only accept but to adjust to, some never do adjust and others accept it gracefully and others do adjust given time and a mass of understanding from family members and friends.

The one thing we all often forget is for many decades the individuals, who suffer from such conditions mentioned above, spent many a year looking after their juniors, giving them a roof over their heads, food on the table, even when times were perhaps difficult, but one thing for sure is, nine times out of ten, they will always have put their family first before themselves and done the best they possibly could have done for them no matter the circumstances or the personal issues they may have been quietly experiencing themselves.

Think back to when you were a child, your parent/parents spoke to you in a language you understood, they played games that your age could cope with such as kicking a ball, riding a bike or just simple snap! or they took you to events that suited you, no matter whether you were 2, 7,9, or 18 years of age. So using this simple lesson that they showed us for quite a number of years how should we communicate and treat them?

We need to mirror image their lives, with slow encouragement with things that perhaps made them feel good when they were younger, for example, tidy hair or a hint of aftershave/[erfume. It's almost cruel to go into a calm home like a whirlwind in a china shop and expect them to get up, stand up and walk within 2 minutes of entering especially if they are mostly chair bound or do not move for most of the day. Often their bones are brittle and their muscles sore, their heads have often been still for most of the day so moving fast can make them giddy and dizzy.

Another thing to remember is that multiple forms of medication can make the taste buds change resulting in some foods tasting horrible or bland but can also result in certain foods making the individual feel constipated. So, in other words, their favoured meal of decades ago may have been mince and potatoes but this can change, so don't be frightened to try some savoury foods or some simple cooled down lime and crushed ginger cordial instead of tea or coffee.

So here are some simple suggestions that will make things easier and reduce much of the frustration that all family members and friends can feel.

1 Make sure you have an hour to spare.

2 Leave your fast world on their doorstep and pick it up when you leave.

3 Sense their mood and adjust accordingly.

4 Share a cup of something and a nibble with them (humans are social eaters/drinkers) this will increase their liquid and food intake at the same time. 

5 If they doze off, let them, just quietly leave the room and quietly potter in their kitchen popping your head round the door every so often to see if they have come back from their 'power nap'. Often humans feel much more relaxed when someone is with them, so consider their nap a compliment to you visiting them. 

6 Put yourself in their shoes, talk about what they see out of their window, or what makes them feel good. Boost their morale by instilling the importance of their existence albeit their wisdom they pass on to you, your family and any carers that may have to be present on a daily basis. 

7 Take some music along, or some old photographs to leave on their table for their memory bank to be reunited with their past of which many can be lost in the long hours of each day. Remember always that a day in their life can seem like a full month of you being awake, leaving each day to be endless and long-winded. 

8 Don't feel obliged to speak all the time, just sharing half an hour of their silent world can be as important for them as well as much less tiring.

9 Ask them how their carers are, as they can often seem like family members to them, purely due to the fact that they see your relative on a regular basis. Make sure that they are happy with each Carer, and if they are not then DO NOT HESITATE to do your own investigations or insist that a Carer your relative has issues with is changed to someone more compatible. Make sure Carers are also able to adjust to your relatives 'slow' mode and that their weaker sides, or weaker joints are handled with extreme care. In saying this, sadly many staff who work for Care Companies are working against the clock so there can sometimes be a tendency to rush everything leading to frustration and temper changes in your relative. Question serious behavioural changes as this may not be down to the sufferer but instead down to rough handling or too much speed. 

10 If you are employing a Carer, make sure they are compatible with your relative and that there is some interest in common or that the potential Carer has the ability to sense what your relative desires or needs to make them feel good or to hold on to their dignity. 

11 Ultimately always allow the sufferer to have their voice and try not to finish off their sentence for them and try to deter Carers from doing the same.

12 If your friend or relative has had a stroke remember that their nerve endings on the paralysed side can feel electrically static or as sore as a red raw wound so handle these specific joints slowly and gently with perhaps some padding between your hand and their limbs. The paralysed side can also feel cold or have the same sensation as shingles and to ease this discomfort or coldness a warm cashmere or soft shawl or blanket gently placed on the paralysed side can help greatly.

13 Many local Craft Groups create Twiddle Muffs or a Twiddle blanket so investing in one of these can also be a great soother.


 Twiddle Muff link


14 As age or health takes over remember, even if they are asleep or in a coma, subconsciously they can still hear you and feel that stroke of a hand or that kiss on the forehead.

15 Always remember that one day you might not have your wonderful relative/friend, who is filled with bookfuls of wisdom, to visit so treasure every moment. 

On behalf of millions of humans and living creatures who have not been or who are not given 50/50 communication - thank you for taking the time to read this brief post. 







Monday, 20 June 2016

The main complaints for the Ombudsman - 61% NHS - what could improve this figure . . .

As strong believers in '50/50 communication works every time whether it be for a human, an elephant, a dog, a horse, a sheep, a cat or indeed a cow, we actively try to encourage everyone we come across to use these extremely simple methods. 

This small post has been written to help and encourage others to use it as well and we hope that once you have started using it on a daily basis that many more living creatures will not feel so controlled, threatened or intimidated by the 'negative behavior of human kind whether via voice or physical actions.

This method does not promote; 

  • '100/10 understanding'
  • 'In the face' ordering
  • 'Aggressive' behavior
  • 'Domineering and intimidating conversations'
  • 'Restraint'
  • 'Bribery and corruption'
  • 'An aggressive eye'
  • 'Verbally threatening and loud language'
  • 'Dictatorial leadership, decision making'
  • 'Unhealthy diets'

This method does promote;

  • 50/50 understanding and communication
  • 'Kindness'
  • 'Patience'
  • 'Equal/fair and acceptable' decision making'
  • 'Each individuals latent talents to come to the fore'
  • 'Individual decision making'
  • 'The ability for  all to ask and to communicate in a non threatening way in an acceptable environment.
  • 'Turning negative actions/situations  in to positive actions/situations for all involved'
  • 'Healthy foods for each individual'
  • 'To walk their walk and talk their talk'
The beauty of these simple suggestions is that each of them immediately makes a difference to the suffering individual and once you start to use them on a daily basis, it becomes automatic therefore every individual you come across feels lighter, all thanks to the way you have communicated with them.

So what has an elephant picture got to do with either of the lists above . . . . .  well, it explains it in one, especially for those who would feel intimidated by standing along side such a large majestic creature (n.b. note this person is not standing in front, or behind but at the side - this being the only way that is totally non intimidating for the animal).


Let's just jump back to the human world for a moment, how many families and patients both 'long and short term' feel intimidated by some of the present methods of control used within the Social Care/Health Service or indeed other Professions, or how many patients feel intimidated by one person, or are given medication which often makes them feel intimidated by the methods used? or how many individuals are given medication that actually only freezes/pauses the problem until the medication is stopped rather than succeeding in grasping the issue wholeheartedly, and turning it around towards a more positive long term plan but ultimately in to a healthier future for the individual as an individual.

But the most concerning thing at the moment are the amount of people who feel so intimidated by others and Professions that they are too frightened to complain or just accept the negative behavior as part of the course. With this in mind, if everyone actually complained about the Service being given to their MP's or the Ombudsman's the statistics would probably sit closer to 80% rather than the stated 61%. 

So what other things within similar Professions have you perhaps noticed;

  • An individual not being fed enough
  • An individual being regularly dehydrated
  • An individual regularly having urine infections
  • An individual not being given sufficient personal hygiene attention
  • An individual constantly having heel/bed sores
  • An individual feeling frightened of Staff or one Member in particular 
  • An individual who suddenly become introverted
  • An individual suddenly becoming tearful.
To be honest, the list is endless and we are sure you could add many more things to this.

Whether an individual is in short term or  long term care, elderly or young each have a right to be treated with respect, and that right should be carried out no matter what. 

However, sadly, this does not happen all the time and that is when the going gets tough for Families and Friends as well as the person who is at the core of the temporary or full time issue.

In the first instance we would like every one to use and encourage our suggestions within others:

The only way forward for a happier life for all is ;

  • 50/50 understanding and communication
  • 'Kindness'
  • 'Patience'
  • 'Equal/fair and acceptable' decision making'
  • 'Each individuals latent talents to come to the fore'
  • 'Individual decision making'
  • 'The ability for  all to ask and to communicate in a non threatening way and in an acceptable environment.
  • 'Turning negative actions/situations  in to positive actions/situations for all involved'
  • 'Healthy foods for each individual'
  • 'To walk their walk and talk their talk'
  • 'TLC'

However, if you feel you would like to complain about an issue we are going to insert a few links, some are lengthy to read but worth it. However, your first port of call should with be your own family or Carers to discuss and note down issues at hand. From there, with concrete evidence attached, create a letter or make an appointment with the Department the suffering individual is under or with. Await to see how they take the issues forward. If you are still unhappy about the situation then you could assess the following links. 

At the end of this attachment there is a list of addresses if you feel a complaint is needed against a unit for any form of mal-practice . . http://www.gov.scot/Resource/0048/00484268.pdf

or if you don't feel the service above has been acceptable try this one . 
http://www.nhslothian.scot.nhs.uk/YourRights/ComplimentsConcernsComplaints/Documents/NHSLothianMakingAComplaint.pdf

on top of these we would suggest you also write to your MP


Then an additional place to put a complaint in would be http://www.spso.org.uk/

Finally some interesting reading on the Ombudsman  http://us6.campaign-archive1.com/?u=41e2e1d946df995fb6cae48d9&id=70d22905dc

On behalf of many who will struggle in the future unless some of the present systems change, or for those who are presently struggling, we all need to help make the world more accommodating for all. However, sometimes, sadly, this means that we need to put in some form of a complaint. 


Above all, please remember, everyone has had a past, has an interest, they have, like us all, worked hard, and each are happy to see and talk about the happy times and to be treated as you would like to be treated.

Living creatures are like a wall,
that sometimes crumbles and falls.
 It takes a builder, water and mortar 
to build that wall back up, 
but for a living creatures' fall
it takes a heart, silence and kindness, that's all. 



Thank you for taking time to read this post. 






Tuesday, 24 February 2015

Don't you use treats for solving animal problems?

One of the many comments made during sessions when we go and solve animal issues is 'don't you use treats (as in food treats) to get the animals to stop their problem'  and our answer is ' The only time we give a 'food' treat is occasionally at the end of each session or if there is an animal so scared or scarred from human kind otherwise it is always 50/50 communication. 

As many of the owners have said ' we can't believe what you have done for our animals, within such a short period of time, it's amazing ' or 

Dogs

  • We have never seen our animals respond so quickly
  • We have never seen our dog so calm 
  • We have never seen our dog connect so well
  • We have never seen our dog actually genuinely ask for something in a way that is silently understood by all, with out verbal acknowledgment
  • Our dog never plays yet you have shown them how to play after years of their whole life of not playing
  • Our dog actually listens to us now, not necessarily by using our voice but by using specific eye commands
  • Our dog used to chase things yet you have managed to find their natural forte which re-directs their initial thought of 'chasing' to concentration of the tool in mouth or simply by us changing our own body language
  • Our dog used to have the runs all the time and after many hours at the Vets with no results we asked if you could take a look and after 36 hours and feeding him what you suggested his stools are solid
Horses/Cows/Bulls
  • Our horse used to bull doze us but now he listens
  • Our horse never used to like being stabled but now is the first one to come in
  • Our horse used to be petrified of this or that, yet you have solved it
  • Our horse used to hate being put in to a trailer for years, but after one session you solved it
  • Our horse had skin issues but after one Session and listening to your suggestions the skin issue has gone
  • Our horse used  to buck as soon as your foot went in to the stirrup but after a couple of Sessions he soon realised that it wasn't so bad after all.
  • Our horse used to hate having his hooves picked up but after one session this issue was solved
  • Our horse used to have watery stools but after changing his diet they looked like normal horse stools
  • Our Show  Bull had major skin issues prior to a Show but after changing his food and lathering him in an ointment suggested by you he was able to go to the Show after all .
  • We asked you to train a bull for a sale, the friendly way and you did it - we were amazed

"ALL WITH OUT USING FOOD as a tool - Amazing and it has taught us to do the same . . "

So what is it or how do you do it? is generally the next question and our answer is - by using the most powerful language of our universe and it's called 'Universal language'  Every animal has its' own key, it's own forte and it's all about tapping in to that at the correct second and not a minute later or indeed a minute earlier. 

Please give all your animals  this chance before they could become controlling of you or your family or before the bribery introduced creates a corrupt animal resulting in false trust and a nip or a kick or head but. On behalf of many misunderstood animals, thank you for taking time to read this post.









Monday, 30 June 2014

Yet another Thank you . . .


"Just a wee note of thanks for the help you have given me with my horse 'Sammy' I can not believe the difference in him, he came to you for a few weeks in an attempt to solve a few of his problems - bucking and rearing, his hooves being picked up and being caught in a field were just a few of them, and in under two weeks all his problems were resolved and as an added extra you have taught him how to jump naturally and to have more  faith and trust in humans. I feel I also have more confidence in him which is terrific.

Since he has returned home he has not put a single hoof wrong, what a joy he is to have."

Thank you 




"If you have a problem with your horse, or any animal for that matter, I would strongly recommend Nature's Physician, they use natural techniques and 50/50 communication for everything and it truly works" 


Saturday, 22 February 2014

Film Producer . . how exciting . . .

We are all really excited this week because we have been told a film producer would like to come and assess doing a short film on Lauder Lass, but better still he then came up with ' he would like to do two shoots' . . . one on, what has to be one of the most amazing horses in the world, Lauder Lass and the second one on the work we do here at Nature's Physician . . . how exciting is this . . with a bit of luck more animals (elephants included of course) and individuals who are locked in will be able to communicate with their world around them once this is all finished . . . . 50/50 communication will be instilled in everyone's hearts by the time we are finished . . . thank you Mike . . . . . we are extremely sensitive to animals and people's needs and we may have to ask your hedgehogi booms and cameras to be disguised somehow!